FAQ On PSiRA Application

Frequently Asked Questions (FAQ) On PSiRA (Private Security Industry Regulation Act) :

1. How long does it take for PSiRA application to be approved?
12 working days
NB : Kindly advice the clients that the 12 days waiting period does not include weekends and public holidays.

2. Where can I go collect my Psira certificate?
At your nearest PSiRA branch except the head office. Please bring along your ID book for first time collection.

3. How can I obtain the PSiRA individual registration form without going to a Psira branch?
You can simply go on to the Psira website on www.psira.co.za , go to publications, scroll down to downloads, choose option for the registration form and select the one you require.

4. How would I know when my Psira application has been approved?
You can contact our customer care line on 086 133 3850 with your ID number handy to check the status of your application.
Or
Visit our website on www.psira.co.za,on the far right of the home screen, go to online verification, enter your id number, click I’m human then click submit.

5. Is it possible that you can post my certificate?
No, it is not possible, please note that our systems requires the owner’s finger print to print the certificate out, therefore you are required to personally come through to our offices for assistance.

6. Can someone renew my individual certificate on my behalf?
Unfortunately not, you are required to personally visit any of our offices except the head office with all the required documents as we need to verify your finger print on the system before we can print the certificate for you.

For those who are employed, your employer can renew your certificate on your behalf with your consent.

7. After how long does the individual/Business certificate expire?
** Individual certificate expires after 24 months.
** Business certificates expire after every 12 months.

8. What are the requirements to renew business certificate?
** Application letter from business (printed on business letterhead)
** Annual fees paid in full or sign acknowledgement of debt;

Secondary requirements :
Tax clearance certificate; Registration with COID (if the business has employees).

9. What are the requirements to renew your individual certificate?
** Duly completed application form (Renewal of individual certificate form)
** Payment of prescribed amounts (Certificate R40 First renewal / R20 Second renewal /R90 Re-issue and upgrade, ID Card R60 First issue / R90 Re-issue and upgrade)
** Authenticated copy of first page of ID document
** Original PSiRA certificate (affidavit if lost / misplaced).

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