Middle Manager Customer Acquisition and Data Management (Distribution-Division) Eskom Vacancies 2021

By | October 25, 2017

Middle Manager Customer Acquisition and Data Management (Distribution-Division) Eskom Vacancies 2021

Position : Middle-Manager-Customer-Acquisition-and-Data-Management(Distribution-Division)Vacancy type: Internal
Task Grade : M17
Area of Speacialization : Accountable for Customer Acquisition and formulating Customer Service Regional Data Strategies, facilitate a Data Maintenance Culture to ensure Data Quality and Integrity in support of CS objectives.
Department : Customer Services
Business Unit : Gauteng Operating Unit
Location : South Africa (Gauteng)
Reference Number : 20171023NM
Closing Date : 10/31/2017
Minimum Requirements
• Qualification(s): B.Eng./B.Com in Marketing
Experience:
• 7 years Customer Service/Marketing
Skills and Competencies
• Ability to create and maintain a customer centric culture
• Project management
• Interpersonal and networking skills
• Initiative
Key Responsibilities
• Customer Acquisition, Data and Contracts management optimisation and strategic guidance
• Plan and develop strategies for the Customer Acquisition, Data and Contracts management operations in the OU
• Customer Acquisition Value Chain implement and integration
• Drive Customer Data and Contracts Programme and Performance management in the OU
• Negotiate and manage Service Level Agreements
• Management of the section, effective and efficient Customer Service

“If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”
“Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.  Eskom reserves the right not to make an appointment to the posts as advertised.  Candidates with disabilities are encouraged to apply for positions.”
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