NSFAS Tenet Technology

Guide to Navigating Tenet Technology for NSFAS Beneficiaries

As an NSFAS (National Student Financial Aid Scheme) beneficiary, it’s essential to navigate the new direct payment system efficiently, especially in light of recent changes that have spurred discussions and protests among student organizations. Understanding how to work with Tenet Technology will ensure that you receive your monthly allowances without delay. Here’s a comprehensive guide to help you through this process.

Understanding NSFAS and Tenet Technology

NSFAS is a South African institution that provides financial aid to students from disadvantaged backgrounds, enabling them to pursue higher education. Recognizing the need for a more efficient distribution of allowances, NSFAS appointed four companies to facilitate this process. Among these, Tenet Technology stands out as a key player in managing the payment of allowances to students.

Tenet Technology should not be confused with the non-profit company Tenet that offers internet connectivity solutions for educational institutions. Instead, Tenet Technology focuses on streamlining the financial transactions for NSFAS beneficiaries, including allowance disbursements and retail transactions using designated cards.

Colleges and Universities Onboarding with Tenet Technology

Several TVET colleges and universities have onboarded with Tenet Technology, making it easier for students enrolled in these institutions to access their allowances. These include well-known establishments like the University of Pretoria, University of Kwazulu Natal, and Central Johannesburg College, among others.

Accessing Your Tenet Technology Account

To access your Tenet Technology account and manage your NSFAS allowances, follow these steps:

  1. Download the Tenetech App: You can request to download the Tenetech app, and you’ll receive a code via SMS to download it directly to your phone. This ensures secure access to your account.
  2. Web and App Access: Tenet Technology offers both an online portal and a mobile app for transaction management. This flexibility allows you to process EFTs, check balances, and obtain statements seamlessly.
  3. Monthly Payments: NSFAS aims to process monthly payments by the 25th of each month. Once payment is made, your Tenet account balance will be updated, and you’ll receive an SMS notification.

Frequently Asked Questions

  • Is there a daily limit for EFTs?
    Yes, there’s a R3000 daily limit, which you can adjust within your banking app.
  • How can I access my account without a smartphone?
    You can log in using any device through the Tenetech online portal.
  • Are there any restrictions on ATM transactions?
    No, the NSFAS bank card is accepted at all ATMs.
  • Can I use my NSFAS card at retail outlets?
    Yes, your NSFAS card functions like a debit card, usable at any retail outlet.
  • What if I exceed my in-bundle transaction limit?
    You can still transact at the out-of-bundle rate, which varies by transaction type.

Need Help? Contact Tenet Technology

For any inquiries or issues with your service, or to report suspicious activities, you can contact Tenet Technology via:

  • Toll-Free Number: 0800 873 287
  • WhatsApp: 064 603 7507

Staying informed and proactive in managing your Tenet Technology account will ensure that you fully benefit from the NSFAS allowances without unnecessary hitches.


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Complete Guide to NSFAS Online Loan Application for South African Students (2026)

If you are a South African student looking to pursue higher education but are facing financial difficulties, the National Student Financial Aid Scheme (NSFAS) is one of the most accessible funding options available. NSFAS provides financial aid in the form of bursaries and loans to qualifying students at public universities and TVET colleges in South Africa.

This guide will walk you through everything you need to know about the NSFAS loan application process, from eligibility requirements to application steps and frequently asked questions.


📌 What is NSFAS?

The National Student Financial Aid Scheme (NSFAS) is a government-funded financial aid scheme aimed at helping students from low- and middle-income households to access tertiary education without the burden of upfront fees.

NSFAS offers both bursaries and income-contingent loans:

  • Bursaries: For eligible students who meet academic and household income criteria (especially for TVET and university students).
  • Loans: For students who do not meet all bursary criteria or who are pursuing postgraduate qualifications not funded under bursary schemes.

✅ Who Qualifies for an NSFAS Loan?

To qualify for an NSFAS loan (especially for postgraduate students or programs not funded under the bursary system), you must:

  • Be a South African citizen.
  • Be financially needy, with a household income of less than R350,000 per year.
  • Have a valid South African ID.
  • Be enrolled or accepted to study at a public university or TVET college.
  • Not be funded through another bursary program that covers all expenses.
  • Maintain satisfactory academic progress (returning students).

📚 Courses Funded by NSFAS

NSFAS primarily funds undergraduate qualifications, but certain postgraduate programs (e.g., PGCE, postgraduate diplomas in education, and professional courses like LLB) may be considered under the NSFAS loan scheme, not bursaries.

If you’re studying:

  • Undergraduate degree or diploma: You are likely eligible for a full NSFAS bursary.
  • Postgraduate study: You may qualify for a loan, depending on the course and funding availability.

📄 Required Documents for NSFAS Application

When applying, make sure you have the following documents scanned and ready:

  1. Certified copy of your South African ID or Smart Card.
  2. Parent(s) or guardian(s) ID documents.
  3. Proof of income (latest payslips, UIF, or affidavit if unemployed).
  4. Consent Form signed by your parent(s)/guardian(s) to allow NSFAS to verify income.
  5. Proof of registration or acceptance at a public institution.
  6. Academic transcripts (for continuing or postgraduate students).

🖥️ How to Apply for an NSFAS Loan Online

Step-by-Step NSFAS Online Application Process (2026)

  1. Visit the NSFAS Website

    Go to: https://www.nsfas.org.za

  2. Create an Account

    • Click on “MyNSFAS” and register your profile.
    • You’ll need a valid email address and South African cellphone number.
    • Choose a strong password and verify your account via email or SMS.
  3. Login and Start the Application

    • After registration, log in to your MyNSFAS account.
    • Click on “Apply” to begin a new application.
  4. Fill in Your Personal Details

    • Input your ID number, name, surname, and other details exactly as they appear on your ID.
    • Provide household income information and living arrangements.
  5. Upload Required Documents

    • Upload all supporting documents in PDF or JPEG format.
    • Each document must be clear and under the size limit specified.
  6. Submit Your Application

    • Review your application for accuracy.
    • Click “Submit” and wait for a confirmation message.
  7. Track Your Application

    • Log in regularly to check your application status.
    • You will be notified via SMS and email at each stage of the process.

🗓️ Important NSFAS Dates (2026)

  • Application Opening Date: September 1,
  • Application Deadline: January 31, 2026
  • Appeals Period: February 2026 (if rejected)
  • Disbursement: After registration and approval

Note: Dates are subject to change; always confirm on the official NSFAS website.


💸 What Does the NSFAS Loan Cover?

NSFAS funding typically includes:

  • Tuition fees
  • Registration fees
  • Accommodation (if living away from home)
  • Meals and transport
  • Learning materials (e.g., textbooks)

For loans, repayment is only required once you start working and earn above a threshold (around R30,000 annually, but subject to change).


🔄 NSFAS Loan Repayment

Repayments are:

  • Income-contingent – you only repay when you can afford to.
  • Administered by DHET (Department of Higher Education and Training).
  • Interest-bearing, but interest rates are low and favorable.

You can also apply for a partial loan conversion to a bursary if you perform well academically.


🔁 How to Appeal a Rejected NSFAS Application

If your application is rejected, you may submit an appeal via your MyNSFAS portal:

  1. Log into your MyNSFAS account.
  2. Click on “Track Funding Progress”.
  3. If rejected, click on “Submit Appeal”.
  4. Upload any missing or corrected documents.
  5. Provide a clear explanation or motivation.

📱 NSFAS Contact Information


📝 Final Tips Before Applying

  • Apply early to avoid system overload near the deadline.
  • Use your own email and cellphone number (do not use someone else’s).
  • Double-check that all your documents are certified and legible.
  • Keep a copy of your submission confirmation for reference.

By following this guide, you can confidently apply for NSFAS funding and move one step closer to achieving your academic and career dreams—without the burden of immediate financial pressure.

If you need a printable checklist or PDF version of this guide, let me know and I’ll create one for you.


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